Volkswagen Group of America is recalling 49,958 certain model-year 2025 Tiguan SUVs because a software error can cause the body control module to reset unexpectedly.
NHTSA says a reset can switch off the ignition and stall the engine. It can also disable certain controls, warning lights, exterior lighting or the rearview camera. An unexpected stall or loss of those safety functions can increase crash risk.
What the record says
The federal campaign number is 26V587, and Volkswagen identifies it as campaign 57KL. The affected vehicles do not comply with federal requirements for controls and displays, transmission functions, rear visibility and exterior lighting.
Volkswagen dealers will update the body-control-module software at no charge. Affected VINs became searchable through NHTSA on September 17, and owner-notification letters are expected to be mailed November 6. Owners can contact Volkswagen at 800-893-5298.
NHTSA does not mark campaign 26V587 with a Do Not Drive instruction. That means the public recall record does not direct every affected owner to park the vehicle, but it does not make a stall or loss of lighting safe to ignore.
What dealers and customers should know
What this means for owners: enter the full 17-character VIN through Volkswagen or NHTSA now and look specifically for campaign 57KL or 26V587. If the recall is open, schedule the free update and keep documentation showing that it was completed.
If the engine stalls while moving, maintain steering control, turn on the hazard lights if they work, avoid abrupt braking and move out of traffic as safely as conditions allow. Once stopped, request roadside assistance and tell the dealer that the vehicle may be included in campaign 57KL.
What this means for shoppers: run the exact VIN before buying or accepting delivery of a 2025 Tiguan. If the campaign applies, request written proof that the software update was installed. A normal test drive does not establish that the software fault is absent.
Why it matters
this recall combines several risks that drivers normally expect to be unrelated—engine operation, lighting, warnings and the backup camera. Prompt VIN confirmation and a documented software update are more useful than waiting to see which symptom appears first.
AI-assisted reporting disclosure
This article was researched and generated with AI-assisted systems using the direct references listed below. Dealership Tech Report applies automated accuracy and risk checks, but recalls, investigations, incentives and market conditions can change. Verify time-sensitive details with the cited primary source before acting.
Recall and investigation coverage applies only to vehicles included by VIN or the official campaign record. Affected populations, remedy timing and instructions can change. Check the exact VIN and current manufacturer or NHTSA guidance before sale, delivery or repair.
Cited references
- NHTSA recall record — campaign 26V587 — Direct reference; development dated Sep. 19, 2026
- Volkswagen VIN recall lookup — Supporting direct reference
- NHTSA VIN recall lookup — Supporting direct reference