NHTSA announced an expanded battery-fire recall covering 320,065 Jeep Wrangler 4xe and Grand Cherokee 4xe vehicles. Owners were instructed to park affected vehicles outside and away from structures and other vehicles, and not to charge unrepaired batteries because a charged battery carries a higher fire risk.
The campaign included vehicles previously repaired under recall 24V-720. Chrysler reported 19 battery-pack fires, including nine in vehicles that had received the earlier software remedy, and determined that the prior repair did not detect every battery abnormality that could lead to a fire.
A repeat recall requires renewed outreach
A completed prior campaign cannot be treated as proof that the vehicle is clear. Service teams should identify customers who received the earlier remedy, run the new campaign by VIN and explain why another action may be required without suggesting that the first visit caused the defect.
Capacity and storage become operating issues
The campaign affects 228,221 Wrangler and 91,844 Grand Cherokee plug-in hybrids. Stores need coordinated plans for incoming calls, parts, loaners, outdoor vehicle placement and sales holds.
The original alert said a remedy was not yet available. Because that condition can change, every customer promise should come from the current Stellantis campaign record rather than the publication-date snapshot.
What dealers should do
- Recheck vehicles repaired under the earlier campaign.
- Give owners both park-outside and do-not-charge instructions.
- Coordinate outdoor storage, loaners and delivery holds.
- Verify current remedy availability before scheduling.
The original alert described remedy status in November 2025. Current VIN and repair information must be obtained from NHTSA and Stellantis.
Cited references
- NHTSA expanded Jeep PHEV recall alert — Federal safety alert